O’ CALLAGHAN PROPERTIES PRIVACY POLICY 

29 January 2026

1. INTRODUCTION

O’Callaghan Properties is a property development, property management, investment and building company located in Cork, Ireland. We are responsible for protecting your personal information under data protection law.

O’Callaghan Properties (“OCP” or, in this privacy notice, “we”, “us”, “our”) is strongly committed to protecting your privacy and being transparent about how we handle your personal information. This privacy notice explains what personal information we collect, how we use it, who we share it with, and your rights regarding that information.

This notice applies to our property development, property management investment and building activities, our website, all related domains and apps (the “Services”).

Personal information (or “personal data”) means any information that can identify you as an individual, either directly or indirectly. When we use terms like “Data Controller” and “Data Processor” in this Notice, we mean what those terms mean under data protection law.

2. WHO THIS NOTICE APPLIES TO

This Notice applies to people in the European Union and covers how O’Callaghan Properties processes personal information through our EU operations.

When we provide our services or sell our products, we collect and use personal information about different types of people. This includes people who may not have a direct relationship with us but whose personal information is relevant to the provision of our Services. Below, we explain the main categories of individuals whose personal information we process:

2.1. Purchaser / Tenant / Investor: We collect and use personal information about our current, former, and potential customers, purchasers / tenants / investors in relation to the sale or supply of our products and services. We may also collect information about people connected to our customers / purchasers / tenants / investors such as their family members, employees, their suppliers, partners, directors, and shareholders.

2.2. OCP Vendors/suppliers: We collect the name, contact details and financial information of such vendors, suppliers and Affiliates’ or such vendor’s, supplier’s or affiliates’ employees.

2.3. Business and marketing contacts: We also collect and use personal information about people who visit our websites, social media systems and domains, attendees at our events or events we are participating at, users of our systems, visitors to our offices, subscribers to our communications and other business contacts.

3. WHERE WE GET YOUR PERSONAL INFORMATION

We receive personal information from different sources which includes via our website through the “contact us” section, via registration-of-interest messages, via email / telephone when making property enquiries or via our appointed estate agent/legal advisors. We collect personal information directly from you when you interact with us, such as when you:

• Use our website, domains, or apps;
• Contact us by phone, email, post, or in person;
• Register for our products, services or property viewings;
• Enter into a contract with us for property purchase, sale, management or letting; and 
• Attend our properties or offices;

We may also receive your personal information from third parties, including:

• Estate Agents;
• Your legal advisors or other professional advisors;
• Other parties to property transactions such as vendors, purchasers, or tenants;
• Publicly accessible sources (such as property registers, land registry, or companies registration office);
• Third parties who have provided your information with your consent or as permitted by law; 
• Our service providers, suppliers and business partners; and

Where we obtain your personal information from another source, we will provide you with this privacy notice within one month of obtaining your data, or at the time of our first communication with you, or (if we intend to disclose your data to another recipient) before such disclosure, whichever is earlier.

4. WHAT PERSONAL INFORMATION WE COLLECT AND HOW WE USE IT

The categories of personal information we process may include: name and contact information, financial information, transaction details, property-related information, communication records, website usage data and CCTV footage. 

We collect and use your personal information for the following purposes: 

4.1. Sales / Purchaser / Letting/Management of Properties: If you are or may become a purchaser / vendor / tenant, we collect and use your personal information such as contact details i.e. name, email address phone number, business information i.e. company name, role, project interest as well as any other information you choose to provide in connection with our products or services. 

Legal basis: We process this information because it is necessary for the purpose of entering into and for the performance of our contract with you, to comply with our legal obligations, and for our legitimate business interests in providing property development, property management, investment and building services.

4.2. Marketing and Communications: We may use your contact information to send you marketing communications about our properties, developments, and services. We may circulate marketing information about our property developments to interested parties. 

Legal basis: We process this information based on your consent where required by law, or on our legitimate business interests in promoting our properties and maintaining relationships with clients and potential clients, provided you have not opted out of receiving such communications.

4.3. Websites and apps: When you visit our website (https://www.ocallaghanproperties.com/privacy-policy/) (the “Website”) or use our systems or application, we collect information to ensure security, understand how you use our services, and improve your experience. Unless you actively provide personal information through our website or email, we mainly collect technical information about your device and how you use our digital services. See our Cookies Policy for more details. 

Legal Basis: We process this information based on our legitimate business interests in improving our website functionality, understanding user preferences and enhancing user experience.

4.4. Security and Safety:  We operate CCTV surveillance systems at our properties, building sites and offices for security purposes. CCTV footage may capture your image and movements when you visit our premises. O’Callaghan Properties has a relevant policy in place covering CCTV usage. 

Legal basis: We process this information for our legitimate business interests in ensuring the security and safety of our premises, staff, visitors, and assets, and to comply with legal obligations.

4.5. Events and Property Viewings

We may host open house events, property viewings, and other events at our developments and properties. When you attend these events, we collect your contact information and any other information you provide. 

Legal basis: We process this information based on our legitimate business interests in marketing our properties, managing property viewings, and maintaining relationships with potential purchasers and tenants or based on your consent where required.

5. INFORMATION YOU GIVE US ABOUT OTHER PEOPLE

If you give us information about other people, please ensure you have the legal right to do so and that the information provided is relevant to the Service we are providing.

We encourage you to share only the personal information that we need to provide our Services effectively. This approach helps protect privacy while ensuring we have what we need to serve you properly.

6. LEGAL BASIS FOR PROCESSING

To collect, use, share, and otherwise process your personal information for the purposes described in this notice, we rely on several legal bases, including where:

• it’s necessary to perform our contract with you and to provide our Services;
• you have given us permission (which you can withdraw at any time);
• it’s necessary for us to comply with a legal obligation;
• it’s necessary to protect your vital interests or those of others;
• it’s necessary in the public interest; or
• it’s necessary for O’Callaghan Properties’ or a third party’s legitimate interests, such as those of other purchasers / tenants / investors or staff, provided that those interests don’t override your interests or fundamental rights and freedoms.

7. LEGITIMATE INTERESTS

When we process your personal information based on legitimate interests, we may rely on the following interests:

7.1. Providing the Services: We use your personal information to pursue our legitimate interests and yours in providing effective property developmental and investment services.

7.2. Keeping our Services safe and secure: We use your personal information to pursue our legitimate interests and yours in keeping our services, websites, apps, offices and events safe and secure. For example, we collect IP addresses and process log files to ensure our website and apps aren’t subject to fraudulent access.

7.3. Marketing our services: We use your personal information to pursue our legitimate interests in marketing our services. For example, where permitted by law, we may contact you by email about future events you might like.

7.4. Providing, improving and developing our services: We use your personal information to pursue our legitimate interests in tailoring and improving our services. For example, if you are a purchaser / tenant we may send you a survey to understand your experience with our Services.

7.5. Business intelligence: We use your personal information as necessary to pursue our legitimate interests in understanding who is requesting and using our services.

7.6. Working with OCP affiliates: Sometimes our services require us to work with or share your personal information with other OCP companies and affiliates. 

8. DO WE SHARE PERSONAL INFORMATION WITH ANYONE ELSE?

To provide effective property services, we need to share personal information with various third parties as necessary. 

We do this based on the legal bases mentioned in section 7 of this Notice.

8.1. Property Professional: We share your personal information with various third parties so we can provide property services. This may include sharing your information with estate agents, property valuers, surveyors and other property professionals involved in your transaction for example: 

• contractors to carry out the construction and fit out and where necessary, repairs to your property, 
• utility providers to arrange connections to your property, and 
• Appliance providers for warranty transfers. 

8.2. Professional Advisors: We share your information with our professional advisors including lawyers, accountants, auditors, and other consultants who assist us in operating our business and completing property transactions.

8.3. Financial Institutions and investors: We share your information with banks, lenders, investors, stakeholders and other financial institutions involved in property transactions and financing.

 8.4. Property Management Companies: We may share your information with property management companies that manage developments or properties. Please note that management companies are separate legal entities and data controllers in their own right, and will have their own privacy notices governing how they process your personal information.

8.5. Other Parties to Transactions: We share your information with other parties involved in property transactions, including vendors, purchasers, landlords, tenants, and their respective legal representatives.

8.6. Revenue and statutory bodies: We share your personal information with Revenue i.e. relating to Local Property Tax, regulatory, public and statutory bodies where required to comply with legal or regulatory obligations.

8.7. Service providers: We may share your personal information with third parties who help us provide our products and services and to communicate with you. This includes, IT software and hosting providers. When these third parties process information on our behalf, they are contractually required to use it only to provide their service to us and are contractually prohibited from using it for their own purposes.

8.8. OCP affiliates, subsidiary & associate companies: We share your personal information with other OCP companies and Affiliates to help us provide to pursue of our legitimate business interests. 

8.9. Legal and safety reasons: We may keep, preserve, or share your personal information if we reasonably believe it’s necessary to: (a) respond to a legal request based on applicable law (such as a subpoena, search warrant, or court order); (b) detect, investigate, prevent, and address fraud and other illegal activity, security, or technical issues; (c) protect our rights, property, or safety; (d) enforce our contracts; or (e) prevent physical injury or other harm to any person.

8.10. Business reorganisation: If our business or any part of it is subject reorganisation, such as a merger or acquisition, we may need to share personal information as part of the transaction for our legitimate interests. In such circumstances, your personal information may be disclosed, where permitted by law, in connection with a corporate restructuring, sale, or assignment of assets, merger, or other changes of control or financial status of O’Callaghan Properties.

9. TRANSFERS OUTSIDE THE EUROPEAN AREA

We do not transfer your data outside of the EU. In the event however that we do need to transfer your data outside of the EU all such transfers will comply with EU data protection law and include appropriate safeguards to protect your personal information. We may use various legal mechanisms, including standard contractual clauses approved by the European Commission, which provide contractual protections for your personal information when transferred to countries without adequate data protection laws.

It’s important to know that the privacy protections and the rights of authorities to access your personal information in some of these countries may not be the same as in your home country. We’ll only transfer personal information as permitted by law. O’Callaghan Properties ensures a level of data protection at least as protective as that required in the EU. 

10. HOW LONG WE KEEP PERSONAL INFORMATION

We keep your personal information for as long as necessary to fulfil the purposes for which it was collected and to comply with our legal and contractual obligations. This includes satisfying legal, accounting, and reporting requirements, and keeping personal information needed to defend legal claims. The maximum period we hold personal data, unless being used for ongoing review/contractual purposes, is six years from the end of the relevant contractual or business relationship, or such longer period as required by law.  CCTV footage is typically kept for 30 days unless there are specific reasons to keep it longer such as ongoing investigations, legal proceedings, or insurance claims. 

When determining the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorised use or disclosure, the purposes for which we process the information and whether we can achieve those purposes through other means, and the applicable legal requirements. 

12. YOUR RIGHTS REGARDING YOUR PERSONAL INFORMATION

You have important rights regarding your personal information, and we’re committed to helping you exercise them. If you’d like to make a request or have questions about your rights, please contact us at info@ocallaghanproperties.com. We will respond to your requests to exercise your rights without undue delay and in any event within one month of receipt of your request. Where necessary due to the complexity of your request or the number of requests we are handling, we may extend this period by a further two months, in which case we will inform you of the extension and the reasons for the delay within one month of receiving your request.

While you have these rights regarding your personal information, some rights apply in all circumstances whilst others apply only in specific situations. We explain each right below, including when it applies.

12.1. Access: You have the right to ask us for access to your personal information.

12.2. Data portability: You have the right to request that some of your personal information that you initially provided to us is returned to you or another controller in a commonly used machine-readable format.

12.3. Rectify, restrict and delete: You have the right to ask us to restrict the processing of your personal information or to correct or delete your personal information. Please note that despite a deletion request, we may continue to process your personal information if we have a legal basis to do so.

12.4. Object: If we process your personal information based on our legitimate interests (explained above) or in the public interest, you can object in certain circumstances. In such cases, where required by law, we will stop processing your personal information unless we have compelling legitimate grounds to continue processing or where it’s needed for legal reasons. Where we use your information for direct marketing, you can always object using the unsubscribe link in such communications or by contacting us at info@ocallaghanproperties.com.

12.5. Withdraw consent: If you’ve previously given your consent, you can withdraw your consent to our processing of your personal information at any time. For example, you can withdraw your consent to email marketing contacting us at info@ocallaghanproperties.com. In certain cases, we may continue to process your personal information after you’ve withdrawn consent if we have a legal basis to do so or if your withdrawal of consent was limited to certain processing activities.

12.6. Complain: You have the right to submit a complaint about our use of your personal information with the Irish Data Protection Commission.

13. THIRD PARTY SERVICES

Our websites and application may contain links to other websites and services operated by third parties. This privacy notice applies only to our services and practices. We’re not responsible for the privacy practices of other organisations, and we encourage you to review their privacy policies when you visit their sites.

14. HOW TO MAKE A COMPLAINT

Complaints about the use, retention and disposal of personal information can be submitted via email to info@ocallaghanproperties.com.

Under data protection law, you also have the right to lodge a complaint with the Data Protection Commission. 

Data Protection Commission

• Address: 21 Fitzwilliam Square South, Dublin 2, D02 RD28, Ireland
• Telephone: +353 (0)761 104 800 / Lo Call 1890 252 231
• Email: info@dataprotection.ie
• Website: www.dataprotection.ie

15. CHANGES TO THIS NOTICE

We’ll review and update this notice from time to time to reflect changes in the law and our experience with processing personal information in practice. We’ll tell you about any changes and, if necessary, we’ll get your consent before applying any changes to any personal information collected from you before the change becomes effective. We encourage you to periodically review this notice to stay informed about how we collect, use, and disclose personal information.

16. CONTACT INFORMATION

We welcome your questions and feedback about this notice and our data protection practices. Please don’t hesitate to contact us at:

Name: O’Callaghan Properties

ATTN: Data Privacy

Address: 21 Lavitt’s Quay, Cork City, T12 HYT9, Ireland

E-mail: info@ocallaghanproperties.com